Frequently Asked Questions
Everything you need to know about shopping with Aspiga
What is Aspiga's commitment to sustainability?
At Aspiga, we are committed to ethical production and sustainable materials. We partner with small-scale artisans and factories that provide fair wages and safe working conditions, prioritizing organic fibers and eco-friendly packaging.
How long does shipping take and what are the costs?
Standard UK delivery typically takes 3-5 working days. We also offer express shipping and international delivery options. Shipping costs are calculated at checkout based on your location and the weight of your order.
What is your return policy?
We offer a 28-day return window from the date of receipt. Items must be returned in their original, unworn condition with all tags attached. Please use our online portal to generate your return label.
How do I find the right size?
Each product page includes a detailed size guide and specific garment measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our customer service for personalized advice.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna.
How should I care for my Aspiga garments?
To ensure the longevity of your clothes, we recommend following the specific care instructions on the internal label. Most of our natural fabrics benefit from cool washes and air drying to maintain their shape and quality.